Temp Customer Relations Assistant

 

Minimum Requirements: Experience of administrative tasks, and a positive, bubbly personality

Start Date: Monday 19th April 2021

Contract: April - October 2021 (with possibility of extension to a more permanent role)

Rate of Pay: £8.63-£10 per hour + bonuses

We are looking for a maternity cover Customer Relations assistant, with a positive & bubbly personality, to help give our customers the best experience possible. By running over 40 football classes per week all across the community, we have a strong following of customers who we deeply care about, and always keep up to date about news relating to their child's classes, and ensure their experience with us is a positive one. As well as this, we receive a high number of enquiries for our football classes and birthday parties each week, and these potential new customers need to be convinced that our programme is the right place for their child. You will help us achieve the above, working closely with our area and operations manager 😊. 

 

Minimum Requirements

Please do not apply if you do not meet the following criteria:

  • Experience of customer care

  • Experience of administrative tasks

  • Ability to work to deadline

  • Computer Literate

  • Able to commit 3hrs per day Mon-Fri

  • Able to commute to our office in Croydon, CR0 4RF

Main Duties:

  • Contacting and dealing with new enquiries providing them with all of the necessary information they need to join us

  • Answering phones in a positive manner

  • Preparing promotional material in line with advertising campaigns

  • Keeping our Customer Relations Management and Booking System up to date

  • Customer payments 

  • Booking in our birthday parties for children

  • Reporting into area and operations manager on a weekly basis

 

Contract and Benefits:

  • Part Time temporary contract (April - October 21)

  • Potential to become a more permanent position

  • Flexible working hours 5 days per week

  • Performance bonus scheme

  • Discounted childcare during school holidays & half terms (ages 4+)

To Apply: Complete our application form in full below including your CV

Interviews Start: Thursday 1st April 2021

Start Date: Monday 19th April 2021

Good luck! We look forward to hearing from you 🙂

🥳 OUR 5* FOOTBALL & SPORTS PARTIES ARE NOW ALLOWED ONCE AGAIN! ALL OF OUR PARTIES ARE PROTECTED BY OUR COVID MONEY BACK GUARANTEE 🥳

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