Hi Super Parent
Please note we break on Friday for 10 days so all queries will be dealt with upon our return on 4th September. For all immediate enquiries, please email us before Friday firstname.lastname@example.org
We hope you are loving your summer holidays! Did you get the chance to go away?
It is now time to re activate your payment ready for the 1st September onwards. NO PAYMENT WILL BE TAKEN NOW (1st September is first payment date).
You received an email and text message from us as we have you on the register for September onwards. If your Super Star does not want to keep one of our limited spaces for September, then please do let us know so we can offer it to our waiting list Super Stars.
WHAT DO I NEED TO DO NOW?
1) Please locate the email invoice we have sent you (please check your junk if it is not in your inbox)
2) Click the “pay online / pay now” button
3) You will need to log in, but if you already have your card stored on your account, then this should take about 20 seconds!
MY INVOICE IS SHOWING MORE THAN ONE PROGRAMME / I HAVE 2 OR MORE CHILDREN ON MY INVOICE – WHAT HAPPENS?
Not to worry. You will not be over / under charged. You simply set up your payment and we will adjust your plan accordingly. You will receive a confirmation email once your plan has been changed over.
If you will not be doing more than one class anymore, just let us know and we will de register your Super Star from that particular class
I AM PART OF SKILLZ FC..
Your invoice will show your Sunday games and your training session, but we will adjust your plan to £40 per month if you are on the basic training and match plan. If you are doing additional sessions, we will adjust your plan accordingly.
If we could please ask that your payment is set up as soon as possible, so that the 1st September is not missed. Thank you for your co-operation in advanced 🙂
Coach Ash, Dan, Roel & The Super Skillz Team
P.S. Please remember that we calculate our monthly price at the start of our year. We multiply our class price X number of sessions in a year and then DIVIDE by the number of months we charge for (11 for term time, 12 for Saturday) = our monthly price. You are never overcharged for your classes 🙂